COVID-19 Service Update 24 April 2020 - CardioScan Singapore
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COVID-19 Service Update 24 April 2020

April 7, 2020

Holter services available as circuit-breaker extends to June

CardioScan Asia continues to be here for you during the extended circuit breaker, with all of our support channels remaining available.

Call us at +65-6735-9552

WhatsApp us at +65-8457-4152

Email us at contact@cardioscan.sg

All regular services remain operational and uninterrupted, including delivery of supplies and cardiac analysis. A new courier service now also allows for Holters to be collected directly from patients homes, where they might be self-isolating or unable to attend a clinic.

Whether you need training, the answer to a question, or just want to have a chat, we’re here for you.

New Holter Courier Service

Our new courier service helps you to reach isolated and at risk cardiac patients. We have various options available to ensure your clinic can are continue to providing cardiac monitoring services  and care for your patients. Click to contact us.

Expert advice on COVID-19

Read industry advice on continuity of care for cardiac patients during COVID-19 in this latest bulletin. It includes advice from the European Society of Cardiology and American College of Cardiology, along with other health experts how they are tackling care for cardiac patients at this time. Click to read article . 

 

7 April CardioScan Asia circuit-breaker service update

As Singapore begins circuit-breaker this week under the government’s latest efforts to prevent the spread of COVID-19, CardioScan Asia is working to adapt to these events to prevent any impact on our ability to deliver our analysis and reporting services.

As an essential medical service, we are still able to operate uninterrupted at this time whilst meeting the government’s new operating criteria under the new heightened safe-distancing measures that were set out this week.

Our global service has already established continuity plans and undertaken various measures to help clinics, hospitals and collection centres continue to care for cardiac patients as various regions have faced heightened restrictions due COVID-19.

The flexibility of our reporting technology along with many cardiac technicians and clinical teams working remotely, has ensured that our capacity remains unaffected.

If you have any questions or would like to discuss how we can further support your clinic, please contact your account manager.

We will continue to advise of any changes, should they occur.

16 March COVID-19 service update

As you will be aware, the rapid escalation of events around COVID-19 is impacting us all.

CardioScan is working to adapt to these events as quickly as we can to prevent any impact on our ability to deliver our analysis and reporting services. As an essential service, we believe it’s crucial to continue to support all of our customers including collection centres, hospitals, clinics and doctors. As such, we’ve set contingency plans in place for all our subsidiaries.

Our offices currently remain open with services unaffected. Should we need to close our offices, our cloud technology means we aren’t reliant on any single location or facility.

Our technology has been cloud deployed for five years, so we are established globally to continue to provide services, with our cardiac technicians located in three different countries, and our cardiologists already largely working remotely.

We do not foresee an impact on our ability to provide our analysis and reporting services to the level you expect. However, there may be an impact on repairs and maintenance and potentially on turnaround times. We will advise you if we expect an impact to occur.

We will continue to monitor the situation and manage services in line with government advice and/or requirements in each country of operation.

If you have any concerns or further questions, please contact your account manager or CardioScan representative. We will continue to be in touch as more information is available.

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